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Refund Policy

Last updated: 9/12/2025

1. Our Commitment

At FutureKundali, we are committed to providing you with the highest quality astrological readings. We understand that sometimes a service may not meet your expectations, and we want to ensure your complete satisfaction.

2. Refund Eligibility

โœ… Full Refund Available (Within 24 hours)

  • If you haven't received your reading within 48 hours
  • If there's a technical error preventing delivery
  • If you accidentally made a duplicate payment
  • If you provided incorrect birth details and caught it before processing

โš ๏ธ Partial Refund Available (Within 7 days)

  • If you're dissatisfied with the quality of your reading
  • If there are significant inaccuracies in the analysis
  • If the reading doesn't address your specific questions

โŒ No Refund Available

  • After 7 days from purchase date
  • If you've already downloaded or shared the reading
  • If you provided incorrect birth details after processing
  • For change of mind after receiving the reading

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at refunds@futurekundali.com within the eligible timeframe
  2. Include your order number and the reason for the refund request
  3. Provide any relevant details about your experience
  4. We will review your request and respond within 24 hours

4. Refund Process

Once your refund is approved:

  • We will process the refund within 3-5 business days
  • The refund will be credited to your original payment method
  • You will receive an email confirmation once processed
  • Bank processing times may vary (typically 5-10 business days)

5. Quality Assurance

To ensure you receive the best possible service:

  • All readings are personally crafted by Swami Vedananda
  • We double-check birth details for accuracy
  • Each reading includes comprehensive analysis and practical guidance
  • We're available for clarification questions after delivery

6. Contact Information

For refund requests and support:

Email: refunds@futurekundali.com

Response Time: Within 24 hours

Business Hours: Monday to Friday, 9 AM - 6 PM IST

7. Additional Notes

Service Guarantee: We're confident in the quality of our readings. If you're not satisfied, we'll work with you to make it right.

Fair Use: This refund policy is designed to protect both our customers and our business while ensuring fair treatment for all parties.

Updates: This policy may be updated from time to time. The current version will always be available on our website.