Refund Policy
Last updated: 9/12/2025
1. Our Commitment
At FutureKundali, we are committed to providing you with the highest quality astrological readings. We understand that sometimes a service may not meet your expectations, and we want to ensure your complete satisfaction.
2. Refund Eligibility
โ Full Refund Available (Within 24 hours)
- If you haven't received your reading within 48 hours
- If there's a technical error preventing delivery
- If you accidentally made a duplicate payment
- If you provided incorrect birth details and caught it before processing
โ ๏ธ Partial Refund Available (Within 7 days)
- If you're dissatisfied with the quality of your reading
- If there are significant inaccuracies in the analysis
- If the reading doesn't address your specific questions
โ No Refund Available
- After 7 days from purchase date
- If you've already downloaded or shared the reading
- If you provided incorrect birth details after processing
- For change of mind after receiving the reading
3. How to Request a Refund
To request a refund, please follow these steps:
- Email us at refunds@futurekundali.com within the eligible timeframe
- Include your order number and the reason for the refund request
- Provide any relevant details about your experience
- We will review your request and respond within 24 hours
4. Refund Process
Once your refund is approved:
- We will process the refund within 3-5 business days
- The refund will be credited to your original payment method
- You will receive an email confirmation once processed
- Bank processing times may vary (typically 5-10 business days)
5. Quality Assurance
To ensure you receive the best possible service:
- All readings are personally crafted by Swami Vedananda
- We double-check birth details for accuracy
- Each reading includes comprehensive analysis and practical guidance
- We're available for clarification questions after delivery
6. Contact Information
For refund requests and support:
Email: refunds@futurekundali.com
Response Time: Within 24 hours
Business Hours: Monday to Friday, 9 AM - 6 PM IST
7. Additional Notes
Service Guarantee: We're confident in the quality of our readings. If you're not satisfied, we'll work with you to make it right.
Fair Use: This refund policy is designed to protect both our customers and our business while ensuring fair treatment for all parties.
Updates: This policy may be updated from time to time. The current version will always be available on our website.